GetCallsHistoryForDateRange

Owned by chitra.b (Unlicensed)
Last updated: Jan 13, 2021

Usage


Allows clients to retrieve the Calls history from the Debitsuccess billing system based on the specified parameters.

Since this API call does not have pagination, our recommendation is to apply smaller date ranges (not more than 30 days) otherwise, you may receive timeout errors.

Parameters

Name

Data Type

Length


Description

DateCreated



Date/time message was processed
User





  • ID



Unique ID for the user
  • Username

String


Required

Provided by Debitsuccess

  • Password

String


Required

Provided by Debitsuccess

RequestInitiator

String

100

Optional

Allows requesting user to be logged

StartDate

DateTime


Required

Start of the reporting period

EndDate

DateTime


Optional

End of the reporting period

* Following is a list of the different combinations of parameters which can be used for this method:

  • Providing StartDate and EndDate parameter returns all the Calls history during the specified period for all accounts
  • Providing the StartDate parameter returns all the Calls history from the specified date for all accounts

Response 

Name

Data Type

Description

DateCreated

DateTime

Date/time message was processed

Id

String

Unique ID for the message

ResponseNotes ()


Collection of validation messages

  • Code

String


  • Note

String


  • NoteType

Enum

Error, Warning, Info

Status

Enum

Failed, Succeed, Unknown

AccountReferenceNo

String

Debitsuccess Reference

ExternalAccountReferenceNo

String

External account reference

CallNotes ()



  • AccountReferenceNo

String

Debitsuccess Reference

  • ExternalAccountReferenceNo

String

External account reference

  • Notes

String

Call Notes

  • Purpose

String

CA (Call Attempt)

CCI (CC Form In)

CE (Client Enquiry)

COM (Complaint)

CR (Cancellation Request)

CS (Customer Service)

CU (Catch Up Arranged)

DC (Detail Change)

DDI (DD Form In)

FAC (Facility Enquiry)

FD (Final Credit Control Call)

FDC (Final Credit Control Call Cancelation)

FDD (Final Credit Control Call Deferral)

FIR (First Payment Reversal)

GTR (Guarantor Details Updated)

HLD (Hold Refer To Author)

LTR (Letter)

OD (Overdue Call)

OD1 (OD 1 Letter)

OD2 (OD 2 Letter)

OD3 (OD 3 Letter)

ODM (OD Call Spoke to Member)

ODP (OD Call Payment Made)

ODS (OD Call Payment Scheduled)

ODX (OD Call Left Message)

PAY (Payment)

PC (Payment Variation)

RDC (Reinstated from Debt Collection)

REE (Re Enrolment)

REF (Refund Request)

RTF (Reported To Facility)

RTM (Returned Mail)

RV (Review)

SDC (Debt Collection)

SUS (Suspension)

SYS (System Update)

TRN (Transfer)

WCL (Welcome Letter)

  • CommunicationChannel

String

Channel

  • DateCallMade

DateTime

Call note date


Error Code

TypeError CodeError Message
Error02Invalid user credentials
Info00Success


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