GetCallsHistoryByAccountId

Usage


Allows clients to retrieve the calls history from the Debitsuccess billing system based on the specified parameters.


Parameters

Name

Data Type

Length


Description

DateCreated



Date/time message was processed
User





  • Id



Unique ID for the user
  • Username

String


Required

Provided by Debitsuccess

  • Password

String


Required

Provided by Debitsuccess

RequestInitiator

String

100

Optional

Optional – allows requesting user to be logged

AccountReferenceNo

String

15

Optional*

Debitsuccess account reference

ExternalAccountReferenceNo

String

50

Optional*

External account reference

*  At least one of the following parameters must be supplied: AccountReferenceNo, ExternalAccountReferenceNo

Response 

Name

Data Type

Description

DateCreated

DateTime

Date/time message was processed

Id

String

Unique ID for the message

ResponseNotes ()


Collection of validation messages

  • Code

String


  • Note

String


  • NoteType

Enum

Error, Warning, Info

Status

Enum

Failed, Succeed, Unknown

AccountReferenceNo

String

Debitsuccess Reference

ExternalAccountReferenceNo

String

External account reference

CallNotes ()



  • AccountReferenceNo

String

Debitsuccess Reference

  • ExternalAccountReferenceNo

String

External account reference

  • Notes

String

Call Notes

  • Purpose

String

CA (Call Attempt)

CCI (CC Form In)

CE (Client Enquiry)

COM (Complaint)

CR (Cancellation Request)

CS (Customer Service)

CU (Catch Up Arranged)

DC (Detail Change)

DDI (DD Form In)

FAC (Facility Enquiry)

FD (Final Credit Control Call)

FDC (Final Credit Control Call Cancelation)

FDD (Final Credit Control Call Deferral)

FIR (First Payment Reversal)

GTR (Guarantor Details Updated)

HLD (Hold Refer To Author)

LTR (Letter)

OD (Overdue Call)

OD1 (OD 1 Letter)

OD2 (OD 2 Letter)

OD3 (OD 3 Letter)

ODM (OD Call Spoke to Member)

ODP (OD Call Payment Made)

ODS (OD Call Payment Scheduled)

ODX (OD Call Left Message)

PAY (Payment)

PC (Payment Variation)

RDC (Reinstated from Debt Collection)

REE (Re Enrolment)

REF (Refund Request)

RTF (Reported To Facility)

RTM (Returned Mail)

RV (Review)

SDC (Debt Collection)

SUS (Suspension)

SYS (System Update)

TRN (Transfer)

WCL (Welcome Letter)

  • CommunicationChannel

String

Channel

  • DateCallMade

DateTime

Call note date


Error Code

TypeError CodeError Message
Error02Invalid user credentials
Error12016Missing required reference number. Must provide either ExternalAccountReferenceNo or AccountReferenceNo or both.
Error08There is no record found with this criteria
Error10Account is not active
Error07Multiple accounts found with this criteria
Info00Success

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