CA (Call Attempt) CCI (CC Form In) CE (Client Enquiry) COM (Complaint) CR (Cancellation Request) CS (Customer Service) CU (Catch Up Arranged) DC (Detail Change) DDI (DD Form In) FAC (Facility Enquiry) FD (Final Credit Control Call) FDC (Final Credit Control Call Cancelation) FDD (Final Credit Control Call Deferral) FIR (First Payment Reversal) GTR (Guarantor Details Updated) HLD (Hold Refer To Author) LTR (Letter) OD (Overdue Call) OD1 (OD 1 Letter) OD2 (OD 2 Letter) OD3 (OD 3 Letter) ODM (OD Call Spoke to Member) ODP (OD Call Payment Made) ODS (OD Call Payment Scheduled) ODX (OD Call Left Message) PAY (Payment) PC (Payment Variation) RDC (Reinstated from Debt Collection) REE (Re Enrolment) REF (Refund Request) RTF (Reported To Facility) RTM (Returned Mail) RV (Review) SDC (Debt Collection) SUS (Suspension) SYS (System Update) TRN (Transfer) WCL (Welcome Letter) |