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Customer Support

The customer service team is available Monday to Friday, 8.30am until 5pm (NZST).

Info

All customer enquiries, cancellations, suspensions and payment variations should be directed to this team.

📞 Ph: 0800 481 040 (press 9 once you hear the voice recording to go through to the business line!)

📧 Email: customerservice@debitsuccess.co.nz

Note

All calls are monitored and recorded with corresponding call notes available on the Debitsuccess website.

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Account Management Team

If you need any further assistance with the Debitsuccess Portal please contact the Account Management Team by email account.m@debitsuccess.com or phone on 1300 473 463.

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