Customer Support
The customer service team is available Monday to Friday, 8.30am until 5pm (NZST).
All customer enquiries, cancellations, suspensions and payment variations should be directed to this team.
📞 Ph: 0800 481 040 (press 9 once you hear the voice recording to go through to the business line!)
📧 Email: customerservice@debitsuccess.co.nz
All calls are monitored and recorded with corresponding call notes available on the Debitsuccess website.
Account Management Team
If you need any further assistance with the Debitsuccess Portal please contact the Account Management Team by email account.m@debitsuccess.com or phone on 1300 473 463.