{"type":"doc","content":[{"type":"layoutSection","marks":[{"type":"breakout","attrs":{"mode":"full-width"}}],"content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"REST API","type":"text","marks":[{"type":"annotation","attrs":{"annotationType":"inlineComment","id":"00c71bcd-df3b-4fe3-b058-de9fc9ac2e36"}}]}]},{"type":"paragraph","content":[{"text":"Use the ","type":"text"},{"text":"Overdue status changes","type":"text","marks":[{"type":"link","attrs":{"href":"https://debitsuccess.stoplight.io/docs/debitsuccess-api/CustomerServicesApi.yaml/paths/~1overdueStatusChanges/get"}}]},{"text":" endpoint of Customer Services API to retrieves overdue status changes.","type":"text"}]},{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","content":[{"type":"status","attrs":{"color":"green","style":"bold","text":"GET","localId":"1ecd4d35-98e8-45bc-9db5-97634fc6d115"}},{"text":" https:///CustomerServices/v1.0","type":"text"},{"text":"/overdueStatusChanges","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Besides using the date range to filter the ","type":"text"},{"text":"overdue status ","type":"text","marks":[{"type":"annotation","attrs":{"annotationType":"inlineComment","id":"15af7695-7d9b-4257-81a4-ea761cdd4dc7"}}]},{"text":"changes to be retrieved, ","type":"text"},{"text":"GET ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#36b37e"}}]},{"text":"Get OverdueStatusChanges also allows two more filters such as businessAccountId ","type":"text"},{"text":"and","type":"text","marks":[{"type":"annotation","attrs":{"annotationType":"inlineComment","id":"420035e2-5e5f-43e2-ab89-f2241990a147"}}]},{"text":"/or accountId","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The Order field can be used to set the records retrieved to be ordered in ascending or descending order based on overdue status changes effective date.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"SOAP WS","type":"text"}]},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"GetOverdueStatusHistoryForDateRange","type":"text","marks":[{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"GetOverdueStatusHistoryForDateRange","versionAtSave":"13"},"href":"/wiki/spaces/DDE/pages/1066599059"}}]},{"text":" retrieves the details of ","type":"text"},{"text":"overdue status","type":"text","marks":[{"type":"annotation","attrs":{"annotationType":"inlineComment","id":"ac028298-2074-4957-b8ac-e0a3f78c9df4"}}]},{"text":" or cleared their overdue amount from the Debitsuccess billing system within the specified date range.","type":"text"}]},{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"ToOverdueStatus","type":"text","marks":[{"type":"code"}]},{"text":" parameter in the response can have the following statutes:","type":"text"}]},{"type":"table","attrs":{"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1,"colwidth":[169.0]},"content":[{"type":"paragraph","content":[{"text":"Overdue Status","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1,"colwidth":[1014.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[169.0]},"content":[{"type":"paragraph","content":[{"text":"0","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1014.0]},"content":[{"type":"paragraph","content":[{"text":"A state of no outstanding overdue. Accounts remain at the overdue “0” status and only move forward if a payment reverses or is missed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[169.0]},"content":[{"type":"paragraph","content":[{"text":"1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1014.0]},"content":[{"type":"paragraph","content":[{"text":"The beginning of the overdue reminder cycle. Once the customer misses a payment or a payment is reversed, we reach out to them first through an SMS and then an email. Once the overdue 1 email is sent, the overdue count moves from 0 to 1.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[169.0]},"content":[{"type":"paragraph","content":[{"text":"2 and 3","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1014.0]},"content":[{"type":"paragraph","content":[{"text":"Similar to 1, for the subsequent missed/reversed payments the customers continue to receive email reminders. Each time the overdue progresses from 1 to 2 to 3.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Sample request","type":"text","marks":[{"type":"annotation","attrs":{"annotationType":"inlineComment","id":"610ec76b-42cc-41e9-9efc-72f13663efb3"}}]}]},{"type":"codeBlock","attrs":{"language":"xml"},"content":[{"text":"\n \n \n \n \n 2020-08-10T00:00:00\n 123\n ReqInit1\n \n 123\n #password\n username\n \n 2019-04-09\n 2019-04-07\n \n \n \n","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Sample response","type":"text"}]},{"type":"codeBlock","attrs":{"language":"xml"},"content":[{"text":"\n \n 00000000-0000-0000-0000-000000000000\n \n \n \n \n 2020-08-11T13:51:50.0913234+12:00\n 0e6264b4-9eab-4434-917f-53fc3ebdc805\n \n \n 00\n Success\n Info\n \n \n Succeed\n \n \n DEMT874273\n NZ9713208\n \n \n \n 0.00\n 0\n 2019-04-07T02:24:25.497\n \n \n DEMT874276\n NZ9713116\n \n \n \n 0.00\n 0\n 2019-04-07T02:24:25.497\n \n \n DEMT874277\n NZ9713084\n \n \n \n 0.00\n 0\n 2019-04-07T02:24:25.497\n \n \n DEMT874278\n NZ9713087\n \n \n \n 0.00\n 0\n 2019-04-07T02:24:25.497\n \n \n DEMT874279\n NZ9713100\n \n \n \n 0.00\n 0\n 2019-04-07T02:24:25.497\n \n \n \n \n \n","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Related Articles","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"contentbylabel","parameters":{"macroParams":{"showLabels":{"value":"false"},"showSpace":{"value":"false"},"excerptType":{"value":"simple"},"cql":{"value":"label = \"getoverduestatushistoryfordaterange\""}},"macroMetadata":{"macroId":{"value":"67285114-ffb1-414f-9e05-df2d559fab45"},"schemaVersion":{"value":"4"},"title":"Content by Label"}},"localId":"159e2ee1-97fe-4203-a399-202b50968d3b"}},{"type":"paragraph"}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","content":[{"text":"On this page:","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"fcdcf6d7-8526-4942-8a54-0a03ab8cca3c"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"ac3a3665-6648-4cb3-8a5e-c802c1cd2198"}}]}]},{"type":"paragraph"}],"version":1}

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