SOAP API Error Codes

Code  

Description

00

Success!

14082

This account will be in credit at termination date.

01

The server is not available

02

Invalid credentials provided

04

Account already exists (Duplicate accounts)

05

Request Time out

06

Unknown exception occurred during processing of this message

07

Multiple accounts found with this criteria

08

There is no record found with this criteria

09

Failed to complete the process

10

Account is not active

11

Timeout/Deadlock Error - Please retry

100

SOAP message validation error

12001

Missing ContractPrefix value

12002

Missing client first name

12003

Missing address parameter. Must provide either PhysicalAddress or BillingAddress or both

12004

Missing or invalid PhysicalPostcode parameter

12005

Invalid Account.StartDate.The date must be in the future

12006

Missing PhysicalCity parameter

12007

Missing PhysicalSuburb parameter

12008

Missing or invalid BillingPostcode parameter

12009

Missing BillingCity parameter

12010

Missing BillingSuburb parameter

12011

Either Home, mobile or work phone number should be supplied

12012

Missing Schedule Instalment

12013

Missing AccountNo parameter

12014

Missing AccountHolder parameter

12015

Missing New PaySchedule request object

12016

Missing required reference number. Must provide either ExternalAccountReferenceNo or AccountReferenceNo or both.

12017

Missing Description

12021

Missing PhysicalState parameter

12022

Missing BillingState parameter

12023

Missing phone number parameter

12024

Missing City parameter

12025

Missing Suburb parameter

12026

Missing or invalid Postcode parameter

12027

Missing Street parameter

12028

Missing State parameter

12029

Missing NewPaymethod parameter

12030

Missing NewExternalAccountReferenceNo parameter

12031

Missing NextPaymentDate parameter

12032

Missing PhysicalLocality parameter

12033

Missing BillingLocality parameter

12034

Missing Locality parameter

12035

Missing MobileNumber parameter

12036

Notes must not be empty

13001

Invalid Contract Prefix

13002

Invalid invoice/schedule start date

13003

Invalid Recurring schedule frequency

13004

Invalid value for Account’s Term

13005

Invalid or missing credit card number

13006

Invalid ExpiryDate

13007

Invalid bank account number

13008

Invalid request. Cannot set AdjustFutureSchedules to true as the method or operation is not implemented yet.

13009

Invalid MinimumEffectiveDate.The date must be in the future.

13010

Invalid request. Adjust & Delete future schedules cannot both be set to true.

13011

Invalid date. The StopPaymentsUntil date must be in the future

13012

Invalid Amount value

13013

Invalid account -  Internal validation error, please contact Debitsuccess quoting the message reference ID for more information

13014

Invalid Email Address

13015

Invalid account country – country differs from expected value

13016

Invalid address type

13017

Invalid Prefered – ClubWare cannot be set as preferred

13018

Invalid CVC number.

13019

AccountHolder cannot exceed 50 characters.

13020

Total value can only be fixed if the account is for a fixed term

13021

Total Value exceeds the maximum value based on the term, instalment and frequency

13022

Total Value is less than the minimum value based on the term, instalment and frequency

13023

Date of birth is not valid

13024

Invalid Emergency Phone – Emergency name is required

13025

Invalid Home Phone STD

13026

Invalid Business Phone STD

13027

Invalid Emergency Phone STD

13028

Invalid Mobile Phone STD

13029

Invalid Phone STD

13030

Supplied current total value differs from held total value

13031

New total value may not be more than the current total value

13032

New total value may not be less than the amount already paid

13040

Refund amount exceeds amount that has been paid

13050

Future schedules exist and must be either adjusted or deleted

13051

Schedule end date is invalid for a recurring schedule with no subsequent schedules

13052

Schedule end date is invalid for a one-off schedule

13053

Adjust and delete future schedules are invalid when adding a one-off schedule

13054

Schedule end date must be on or after today

13055

Schedule end date must be before the next schedule start date

13056

Schedule end date cannot be before its start date

13057

Previous schedule end date must be provided when creating a schedule that will not be aligned with the current schedules

13058

Schedule frequency ‘NotSpecified’ is not allowed.

13059

Installment must be $1 or more.

13060

Transaction identifier is not unique

13061

Card payment amount must be greater than or equal to $1 and less than your configured maximum value

13062

Payment Notes cannot exceed 40 characters

13063

Transaction identifier is not valid

13064

3d secure authorisation response is required

13065

CVC number is required

13066

A transaction is being processed for this identifier

13067

Transaction identifier cannot be empty

13068

Diner cards are not supported

13069

Token cards are not yet supported

13070

Amount cannot be more than the outstanding balance.

13071

Date of payment required.

13073

Payments cannot be collected for accounts without any schedules

13074

CreateOneOffCharge must be True for Gateway Accounts

13075

ExternalTransactionIdentifier field cannot be more than 50 characters long

13076

Cannot find commission details configured. Please contact Debitsuccess

13077

Cannot find valid merchant details configured. Please contact Debitsuccess

13078

The stored credit card has expired

13080

Last Access date/time invalid – cannot be in the future or less than minimum value

13090

Start date must not be after end date

13091

New suspension overlaps with an existing suspension

13092

No payment schedule for suspension found

13093

Start date must not be in the past

13094

Frequency must be NotSpecified or OneOff when fee is 0.00

13095

Frequency must not be NotSpecified when fee is not 0.00

13096

Fee must not be smaller than 0.00

13097

Number of payment cycles must be at least 1

13100

New start date must not be in the past

13102

The new start date must not be more than 1 year in the future

13104

Account is already active

13110

Specified account cannot be copied

 13111

 New payment schedules cannot be created as the account is currently set to StopPayments

13120

NextPaymentDate must not be today or in the past

13121

NextPaymentDate must not be more than 7 days later than current payment date

13122

NextPaymentDate must not be more than 14 days later than current payment date

13123

NextPaymentDate must not be before the account start date

13131

PaySchedule for given PayScheduleId not found

13132

PaySchedule already started

13133

Cannot delete the only scheduled payment of the account.

13134

Cannot delete schedules of class Miscellaneous.

13135

Cannot delete scheduled payment with a gap between previous scheduled payment

13136