Payout Reports

Payouts are run every Wednesday and the corresponding report is emailed to all businesses on the same day. Funds are also deposited into your business’ nominated account on Wednesday but depending on the bank may not clear on the same day.

Payouts are done by nominating a range of payment batches. The normal payment batch range is a Monday – Sunday – includes all collections from Monday – Friday, reversals from Monday – Monday (before the batch processing is run).

This first page is your tax invoice so please ensure only the applicable staff members are receiving this report.

When the settlement of funds is done, the default (penalty) fees owed by the client is deducted from the gross amount collected.

There is a GST charged on the default (penalty) fee amount irrespective of whether it is paid by the customer or the client.

The penalty fees paid by the customer is not exposed through the payout reports. ‘Penalty Fees paid by you’ refers to the penalty fees paid by the client.

There are two types of settlements, Net Settlement and Gross Settlement. In Net Settlement, the default (penalty) fee is deducted from the gross amount collected. In Gross Settlement, the default (penalty) fees are invoiced to the client. This is then collected at a later time.

Payout Facility Report – Net Settlement Format

The above sample is from a Net Settlement report. If it is Gross Settlement, the default (penalty) fees will be invoiced.

Consolidated Payout Summary Report

On this page:

1 Payout Facility Report – Net Settlement Format
2 Consolidated Payout Summary Report